Pre-Boot System Assessment for Dell Computers

Error Code list with possible solutions for Dell Computers

Error Code

Error Message

Solution

PSA 1000-0111PSA+ 2000-0111 (Name of Exception) exception occurred at selector XXh offset XXh. Contact Dell Support
PSA+ 2000-0112 CPU (x): Processor machine check exception error. Contact Dell Support
PSA+ 2000-0113 Processor machine check error detected. Contact Dell Support
PSA 1000-0122 Memory test initialization failure. Remove and reinstall the memory
PSA 1000-0123PSA+ 2000-0123 Memory integrity test failed. Remove and reinstall the memory
PSA 1000-0141PSA+ 2000-0141 No drive detected. Remove and reinstall the Hard Drive
PSA 1000-0142PSA+ 2000-0142 Drive Self-Test failed. Status byte = XXh. Remove and reinstall the Hard Drive
PSA 1000-0143PSA+ 2000-0143 Drive Smart read command failed. Remove and reinstall the Hard Drive
PSA 1000-0144PSA+ 2000-0144 No support for Drive Self-Test. Remove and reinstall the Hard Drive
PSA 1000-0145PSA+ 2000-0145 Timeout waiting for Drive Self-Test to complete. Remove and reinstall the Hard Drive
PSA 1000-0146PSA+ 2000-0146 DST Log contains previous error(s). Remove and reinstall the Hard Drive. Run the Drive Self-Test (DST) from the Utility Partition also known as the 32 bit diagnostics to
determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate afailure of the drive, the issue is considered to have been corrected and the drive does not need to be replaced
PSA 1000-0147PSA+ 2000-0147 Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).Unit (d): Optical drive BIST – (s). Remove and reinstall the CD/DVD Drive
PSA 1000-0148PSA+ 2000-0148 IDE ERROR: status (x) (s) Remove and reinstall the CD/DVD Drive
PSA+ 2000-0149 No optical drive detected Remove and reinstall the CD/DVD Drive
PSA 1000-0212PSA+ 2000-0212 CMOS failed the pattern test. Download and Update the BIOS
PSA 1000-0213PSA+ 2000-0213 The CMOS battery failed Download and Update the BIOS
PSA 1000-0214 Failure in DMA %s Port: XXh. Contact Dell Support
PSA 1000-0221PSA+ 2000-0221 Interval Timer Channel 0 (mode 0) is not generating interrupts Download and Update the BIOS
PSA 1000-0222 Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second. Download and Update the BIOS
PSA 1000-0223 Interval Timer initial clock output level in mode XX is incorrect. Download and Update the BIOS
PSA 1000-0224 Interval Timer had wrong time period in mode XX Download and Update the BIOS
PSA 1000-0231PSA+ 2000-0231 Failure in Interval Timer in mode XX. Download and Update the BIOS
PSA 1000-0232PSA+ 2000-0232 The RTC did not generate periodic ticks. Download and Update the BIOS
PSA 1000-0233PSA+ 2000-0233 The RTC ‘Seconds’ register is not updating. Download and Update the BIOS
PSA 1000-0234PSA+ 2000-0234 Timeout waiting for RTC update flag to set. Download and Update the BIOS
PSA 1000-0235 PM timer 1 had wrong time period. Expected (d), Actual (d). Download and Update the BIOS
PSA 1000-0241PSA+ 2000-0241 Error enabling A20 gate. Download and Update the BIOS
PSA 1000-0242PSA+ 2000-0242 No interrupt detected for IRQ XX – (Name of Interrupt). Download and Update the BIOS
PSA 1000-0312 Keyboard test timed out waiting for keyboard response. The Diagnostics runs tests that need to have user interaction. Re-run the Diagnostics while being at the Computer to interact with the
Diagnostics
PSA+ 2000-0313 Error detecting internal touchpad or pointing stick. Contact Dell Support
PSA 1000-0321PSA+ 2000-0321 Unable to detect LCD. Contact Dell Support
PSA 1000-0322PSA+ 2000-0322 Error accessing the LCD inverter. Contact Dell Support
PSA 1000-0326PSA+ 2000-0326 LCD inverter error, unable to turn lamp ON/OFF. Contact Dell Support
PSA+ 1000-0331 No video adapter found. Contact Dell Support
PSA 1000-0332 Video memory failed. Remove and reinstall the video card
PSA 1000-0333PSA+ 2000-0333 Graphics test timed out waiting for keyboard response. Remove and reinstall the video cardThe Diagnostics runs tests that need to have user interaction. Re-run the Diagnostics while being at the Computer to interact with the
Diagnostics
PSA 1000-0334PSA+ 2000-0334 User reported that graphics patterns were not displayed correctly. Remove and reinstall the video card
PSA+ 1000-0411 Hardware Detect Error – (s) not detected. Contact Dell Support
PSA+ 1000-0412 Hardware Detect Error – Auxiliary LCD cable not detected. Contact Dell Support
PSA+ 1000-0413 Detect Error – LCD cable not detected. Contact Dell Support
PSA+ 1000-0414 Hardware Detect Error – Inverter cable not detected. Contact Dell Support
PSA+ 2000-0151 Hard Drive (d): – Incorrect status: (x) (s) Remove and reinstall the Hard Drive
PSA+ 2000-0152 Optical Drive (d): – Incorrect status: (x) (s) Remove and reinstall the CD/DVD Drive

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One Response to Pre-Boot System Assessment for Dell Computers

  1. Can I submit your post to my wordpress blog? I’ll add a back-link to your forum. That’s one actually nice post.

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