Error Code list with possible solutions for Dell Computers
|
Error Code |
Error Message |
Solution |
| PSA 1000-0111PSA+ 2000-0111 | (Name of Exception) exception occurred at selector XXh offset XXh. | Contact Dell Support |
| PSA+ 2000-0112 | CPU (x): Processor machine check exception error. | Contact Dell Support |
| PSA+ 2000-0113 | Processor machine check error detected. | Contact Dell Support |
| PSA 1000-0122 | Memory test initialization failure. | Remove and reinstall the memory |
| PSA 1000-0123PSA+ 2000-0123 | Memory integrity test failed. | Remove and reinstall the memory |
| PSA 1000-0141PSA+ 2000-0141 | No drive detected. | Remove and reinstall the Hard Drive |
| PSA 1000-0142PSA+ 2000-0142 | Drive Self-Test failed. Status byte = XXh. | Remove and reinstall the Hard Drive |
| PSA 1000-0143PSA+ 2000-0143 | Drive Smart read command failed. | Remove and reinstall the Hard Drive |
| PSA 1000-0144PSA+ 2000-0144 | No support for Drive Self-Test. | Remove and reinstall the Hard Drive |
| PSA 1000-0145PSA+ 2000-0145 | Timeout waiting for Drive Self-Test to complete. | Remove and reinstall the Hard Drive |
| PSA 1000-0146PSA+ 2000-0146 | DST Log contains previous error(s). | Remove and reinstall the Hard Drive. Run the Drive Self-Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate afailure of the drive, the issue is considered to have been corrected and the drive does not need to be replaced |
| PSA 1000-0147PSA+ 2000-0147 | Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).Unit (d): Optical drive BIST – (s). | Remove and reinstall the CD/DVD Drive |
| PSA 1000-0148PSA+ 2000-0148 | IDE ERROR: status (x) (s) | Remove and reinstall the CD/DVD Drive |
| PSA+ 2000-0149 | No optical drive detected | Remove and reinstall the CD/DVD Drive |
| PSA 1000-0212PSA+ 2000-0212 | CMOS failed the pattern test. | Download and Update the BIOS |
| PSA 1000-0213PSA+ 2000-0213 | The CMOS battery failed | Download and Update the BIOS |
| PSA 1000-0214 | Failure in DMA %s Port: XXh. | Contact Dell Support |
| PSA 1000-0221PSA+ 2000-0221 | Interval Timer Channel 0 (mode 0) is not generating interrupts | Download and Update the BIOS |
| PSA 1000-0222 | Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second. | Download and Update the BIOS |
| PSA 1000-0223 | Interval Timer initial clock output level in mode XX is incorrect. | Download and Update the BIOS |
| PSA 1000-0224 | Interval Timer had wrong time period in mode XX | Download and Update the BIOS |
| PSA 1000-0231PSA+ 2000-0231 | Failure in Interval Timer in mode XX. | Download and Update the BIOS |
| PSA 1000-0232PSA+ 2000-0232 | The RTC did not generate periodic ticks. | Download and Update the BIOS |
| PSA 1000-0233PSA+ 2000-0233 | The RTC ‘Seconds’ register is not updating. | Download and Update the BIOS |
| PSA 1000-0234PSA+ 2000-0234 | Timeout waiting for RTC update flag to set. | Download and Update the BIOS |
| PSA 1000-0235 | PM timer 1 had wrong time period. Expected (d), Actual (d). | Download and Update the BIOS |
| PSA 1000-0241PSA+ 2000-0241 | Error enabling A20 gate. | Download and Update the BIOS |
| PSA 1000-0242PSA+ 2000-0242 | No interrupt detected for IRQ XX – (Name of Interrupt). | Download and Update the BIOS |
| PSA 1000-0312 | Keyboard test timed out waiting for keyboard response. | The Diagnostics runs tests that need to have user interaction. Re-run the Diagnostics while being at the Computer to interact with the Diagnostics |
| PSA+ 2000-0313 | Error detecting internal touchpad or pointing stick. | Contact Dell Support |
| PSA 1000-0321PSA+ 2000-0321 | Unable to detect LCD. | Contact Dell Support |
| PSA 1000-0322PSA+ 2000-0322 | Error accessing the LCD inverter. | Contact Dell Support |
| PSA 1000-0326PSA+ 2000-0326 | LCD inverter error, unable to turn lamp ON/OFF. | Contact Dell Support |
| PSA+ 1000-0331 | No video adapter found. | Contact Dell Support |
| PSA 1000-0332 | Video memory failed. | Remove and reinstall the video card |
| PSA 1000-0333PSA+ 2000-0333 | Graphics test timed out waiting for keyboard response. | Remove and reinstall the video cardThe Diagnostics runs tests that need to have user interaction. Re-run the Diagnostics while being at the Computer to interact with the Diagnostics |
| PSA 1000-0334PSA+ 2000-0334 | User reported that graphics patterns were not displayed correctly. | Remove and reinstall the video card |
| PSA+ 1000-0411 | Hardware Detect Error – (s) not detected. | Contact Dell Support |
| PSA+ 1000-0412 | Hardware Detect Error – Auxiliary LCD cable not detected. | Contact Dell Support |
| PSA+ 1000-0413 | Detect Error – LCD cable not detected. | Contact Dell Support |
| PSA+ 1000-0414 | Hardware Detect Error – Inverter cable not detected. | Contact Dell Support |
| PSA+ 2000-0151 | Hard Drive (d): – Incorrect status: (x) (s) | Remove and reinstall the Hard Drive |
| PSA+ 2000-0152 | Optical Drive (d): – Incorrect status: (x) (s) | Remove and reinstall the CD/DVD Drive |